1. Personal Data
Data we collect
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. We may collect and store information about you. The type of personal information we may collect includes:
Please note that we may also collect and store any other user generated content that may be personally identifiable (such as photos, third party user ID’s etc).
How we use the data collected
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect DreamHack and our users. We also use this information to offer you tailored and personalised content – like giving you more relevant search results, ads and gaming/esport related content. We may also use your information for statistical and marketing purposes. You acknowledge and agree that our partners and/or companies that we cooperate with may contact you in relation to, amongst other things, related goods and services that you may be interested in. If you do not agree to this, please do not use the Services.
We may combine personal information from one service with information, including personal information, from other DreamHack services – for example to make it easier to share things with people you know, to speed up tournament sign-ups or bookings.
You are, upon making a written request, free of charge once per annum, entitled to receive information regarding your personal data that is being processed by us. We will also, upon your request, rectify, block or erase data that has not been processed in accordance with the applicable legislation. You have the ability to have your data erased upon written request, historical or statistical significant data that is not personally identifiable may be stored for as long as they are valid. Please contact us on the following address: email@example.com.
Lang – the cookie contains the preferred language of the user. It expires after 1 year.
MemberID – the cookie contains the ID of the current user. You can choose if you want it to be a session cookie (in which case it would be deleted when the browser is closed) or a persistent cookie, which will then expire after 30 days.
MemberPassword – the cookie contains authentication information for the current user. You can choose if you want it to be a session cookie (in which case it would be deleted when the browser is closed) or a persistent cookie, which will then expire after 30 days.
We also use Google Analytics to collect visitor statistics on the website. Several cookies are created by Google and described in further detail here: developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
You can choose not to store cookies by turning acceptance of cookies off in the settings of your web browser used to access the Services and you can also delete cookies. Please note, however, that without cookies you may not be able to use all of the features of the Services.
We work hard to protect DreamHack and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We will use commercially reasonable efforts to safeguard the confidentiality of your personal information. However, we cannot be held liable for any loss of or disclosure of data or any losses or damages incurred due to errors in transmission or unauthorized or unlawful acts of third parties or your decision to disclose your personal information.
TERMS OF SERVICE
These terms of service (the “Terms”) apply to your use of the DreamHack application, www.dreamhack.se or www.dreamhack.com, our other applications and tools, and any related services (collectively the “Services”) provided by DreamHack AB, Reg. No 556845-8763, a company duly incorporated and organised under the laws of Sweden, having its registered address at Telefonvägen 30, 4tr, SE-12626 Hägersten, Sweden, (“DreamHack”). By accessing and/or using our Services, you thereby confirm that you have read and thereby agree to be bound by the Terms. If you are between 13 and 18 years of age, you hereby agree that your legal guardian has read these Terms and agree that you are bound by the Terms.
DreamHack’s website and mobile applications are services for processing, logging, tracking, and sharing esport & gaming related information. By accepting these Terms, DreamHack grants to you a non-exclusive, non-transferable, non-sublicensable, and limited right to access and use our Services for your own private purposes only, provided that your use is in accordance with these Terms. You acknowledge that you are fully responsible for the internet connection and/or mobile charges that you may incur for using our Services. Please consult your carrier, mobile operator, etc. for further information. While DreamHack through these Terms gives you access and a permission to use our Services in accordance with these Terms, you acknowledge that you are fully responsible for obtaining the relevant data, tickets and additional user permits or other authorisations, etc. needed in order to participate in an tournament, pick a BYOC (bring your own computer) spot or attend an event which may be presented to you in our Services.
DreamHack holds the qualities of respect for others and originality of creation in high regard. When you use or interact with our Services and the other users of the Services you may elect to send, upload, communicate, transmit, or otherwise make available content, such as pictures, video, text, sound, information on your geographical position, your gamer tag, information about your gaming habits and other content (jointly “Content”), to us and/or other users of the Services. However, you agree that the Content you send, upload, communicate, transmit or otherwise make available:
is true and does not constitute Content that is false or misleading;
does not constitute any information likely to be deemed threatening, disparaging, defamatory, pornographic, racially or ethnically offensive, discriminatory, insulting, slanderous or otherwise illegal or inappropriate;
does not constitute an infringement of the intellectual property (including copyright), publicity or privacy rights of any third party or otherwise violate such third party’s rights;
does not constitute information that you are not legally entitled to distribute (such as insider information or confidential information);
does not contain any unsolicited or unauthorised advertising, promotional material, “junk mail”, “spam”, “chain letters”, “pyramid schemes” or any other form of solicitation;
does not contain software virus or any other technology that may harm the Services, or the interests or property of our Services or the other users of the Services.
DreamHack appreciates the opportunity to be notified of any objectionable or unauthorised use of Content, and users, rights holders and licensees are invited to inform DreamHack of any potential violations by sending an e-mail to us at firstname.lastname@example.org.
DreamHack hereby reserves the right in its absolute discretion to remove any Content from the Services, but is not required to do so. DreamHack does not review Content and is therefore not responsible for any third party Content or Content provided by you or information contained therein, made available or otherwise used in connection with the Services, and is not responsible for the deletion or loss of any Content.
In the event the Content you send, upload, communicate, transmit or otherwise make available gives rise to any intellectual or industrial property right (such as copyright), you thereby grant to DreamHack an unlimited, non-exclusive, irrevocable, worldwide, perpetual, royalty-free, fully sublicensable and fully transferrable right to use, copy, reproduce, change, modify, translate, transfer, make publicly available and/or perform such Content in relation to our Services. To the fullest extent permitted under applicable law, you waive your moral right to and/or in the Content. You acknowledge and agree that we may share Content with our partners and/or companies that we cooperate with.
3. User conduct
Certain rules must be complied with in order to maintain the integrity of the Services and to promote the user experience. You may only use the Services if:
you are thirteen (13) years of age or above;
you agree to use the Services for your own private purposes only and not for any commercial use, such as marketing or sale of goods or Services;
you agree that you will only send, upload, communicate, transmit or otherwise make available Content that you own or otherwise are permitted to make available in the Services;
you agree that you will not use another person or entity’s name or e-mail address when you use our Services;
if you create a user account, you agree that you will only create one account per platform, provide your full name and a valid e-mail address through which we will be able to contact you as well as any other step required in order to sign up for an account;
you agree to keep your login details to your user account secure, which includes but is not limited to not disclosing your login details to anyone else or allowing someone else to use your login details or account;
you accept full responsibility for the activities carried out by the use of your account;
you agree to update your information to stay true and relevant;
you agree not to “harvest”, “scrape” or collect any personal information (such as user name and e-mail address) regarding other users of our Services without their consent;
you agree not to decompile, disassemble or reverse engineer the Services or circumvent, deactivate or otherwise interfere with any technological measure or security-related feature of the Services;
you agree not to remove or amend any copyright or other proprietary notices.
In addition, if you agree that our Services is allowed to interact with any third party (such as social network sites), you give us permission to use information which that third party shares with us. You are advised to read third party terms carefully to see what information they might share with us.
6. Termination and cancellation
You may terminate your account and use of the Services at any time. You agree that DreamHack may terminate your account and use of the Services if you breach these Terms. However, DreamHack does not intend to take such actions in case of a minor breach. We may also cancel unconfirmed accounts or accounts that have been inactive for a long time.
You hereby acknowledge that if either we or you terminate your account, all your Content will be made inaccessible. You hereby acknowledge and agree that as soon as you start using the Services you waive any statutory cancellation rights that you might otherwise have had.
7. Liability and indemnity
Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
Under no circumstances shall DreamHack’s aggregate liability in connection with the Services or otherwise under these Terms exceed an amount corresponding to the greater of (a) SEK 100 (or the equivalent amount in your local currency), or (b) the aggregated fees which you paid to us in the 12 months prior to the action giving rise to the liability. DreamHack including its partners, affiliates, contractors, officers, directors, employees and agents shall not be liable for any loss of profit, loss of data or any other indirect damages in connection with the Services or otherwise under these Terms.
You agree to indemnify and hold DreamHack, its partners, affiliates, contractors, officers, directors, employees and agents harmless from and against any and all claims, losses, liabilities, expenses and damages related to your breach of these Terms. As a consumer you have special rights under mandatory consumer laws and regulations. We do not intend to limit or alter such rights under these Terms. Further we do not intend to impose a greater responsibility on you than you have under mandatory consumer laws and regulations.
8. Disclaimer of warranties
You agree that the Services are used at your own risk. Unless otherwise stated in these Terms, the Services are provided “as is” and DreamHack disclaims any and all warranties, whether express or implied, relating to the Services, including but not limited to, accuracy, reliability, non-infringement or uninterrupted operation or access.
DreamHack is entitled to assign any of its rights and obligations under these Terms without restriction.
DreamHack may change the Services at any time, such as by adding or removing features or discontinuing the Services. In addition, DreamHack is entitled to modify these Terms at any time. We will notify you of any major modifications to the Terms by e-mail 30 days in advance, but you are advised to regularly review the latest version which is published at /tos.html. If you do not wish to accept such Terms you can terminate your account. Any continued use by you of the Services following notification of modified Terms shall constitute acceptance by you of such
You may subscribe and/or buy additional DreamHack services. If you are between 13 and 18 years of age your subscription only if your legal guardian has consented thereto. The fees we charge for using our services are listed on /services. We may change our fees from time to time by posting the changes on the Dreamhack site or sending information by e-mail 30 days in advance. If you continue to use the Services after the new fees apply you accept the new fees.
12. Third party Services
DreamHack may include links to third party services and/or third party services may be made available to you via DreamHack. These services are subject to respective third party terms and conditions. You are advised to read third party terms carefully as they constitute an agreement between you and the third party.
13. Intellectual property
You agree that all copyright, trademarks and other intellectual property rights relating to the Services are owned by DreamHack or its licensors.
14. Entire agreement
These Terms and all policies posted on our website represent the entire agreement between you and DreamHack relating our Services, and replace all earlier agreements and understandings between you and us.
If any provision of these Terms is held to be invalid, void or for any reason unenforceable, such provision shall be adjusted and shall not affect the validity and enforceability of the remaining provisions.
15. Applicable law and disputes
These Terms shall be governed by and construed in accordance with the laws of Sweden. We both agree that the courts of Sweden shall have non-exclusive jurisdiction to settle any dispute, controversy or claim arising out of, or in connection with, this Agreement, or the breach, termination or invalidity of the Agreement.